I'm Referring a Friend
Q: Do I need to have an account to be able share referral links with friends?
A: Yes, you as the “referrer" MUST create an account before you can share with your referral links and receive credits from friends who purchase new subscriptions using your referral link(s).
Q. Referrer – Is there a limit to how many credits I can receive from my referrals?
ANS: You will only receive a credit when a friend makes a new purchase. There are no limits to the number of friends that can receive and use your referral link.
Q. Referrer – How do I claim my credits?
A: Only active subscribers can utilize credits, and the credits will be automatically applied on your next rebill/renewal date. If you are not currently an active subscriber, you will need to purchase a subscription in order to use any credits; credits can only be redeemed upon rebill/renewal of an active subscription at this time.
Q: Referrer – What if I have more credits than the cost of a crate at time of rebill/renewal?
A: Only the amount of credits up to the full purchase amount of the crate will be applied. Remaining credits will still be in your account and can be applied during the next billing cycle.
Q: Referrer — Can I apply my credit to a new purchase?
A: Not at this time. We are working to enhance our offering, and this feature will be coming soon. Right now, your credit can ONLY be applied to a renewal / rebill and not to a new subscription.
For example: If you have just purchased a NEW subscription for a $30 crate, and you currently have $5 in credits in your account, then your next month’s crate will reflect the $5 off and be $25.
Q: Referrer — Which of my friends will enable me to get my reward?
A: Friends who create a new Sports Crate account and make a new purchase using your referral link means you will receive a $5 credit. Friends who may have an existing account that is not currently active but then decides to make a new purchase using your referral link means you will receive a $5 credit. You will NOT receive a $5 credit for any current subscribers with active on-going plans who just click on your link.
I am a Friend who was referred
Q: Friend — How do I qualify for a discount?
A: If you received a referral link by someone who is already an active Sports Crate member, then you will need to click on the link to start your purchase of a new subscription. The discount is only applied when a purchase is made in the initial session.
Q: Friend — What if I’m not ready to buy yet?
A: That’s fine, just make sure you click the original referral link and purchase in that session after clicking it in order to get your $5 discount applied at checkout. Make sure to look for the $5 off coupon line within the Checkout Summary to ensure the discount is applied during your purchase session. If you do not see a discount show up, then re-click the referral link and try again.
Q: Friend – Oops, I clicked out of the browser before I made my purchase. What do I do now?
A: Just click on the original referral link! You have to click the referral link to initiate our tracking of your referral status. Once you click on the link, you must checkout within that session in order to get the credit.
Q: Friend — I purchased a subscription, but I didn’t get my discount. What happened?
A: We’re sorry you didn’t receive a discount during your purchase session. A discount can only be applied within the same session after you click the referral link. If you didn’t see the $5 discount applied during the checkout process, then you either made your purchase in a different session that did not immediately follow the click of the referral link OR you made a purchase by accessing the site directly from a different device. You’re still eligible to receive credits to your account through additional friend referrals; just send your friends your own referral link, and anyone who make a new purchase with your referral link will get you a $5 credit off your next rebill/renewal!
Q: Friend — How do I get credits if I'm the "Friend" that's been referred?
A: If you came to our website from a referral link, make sure that you create an account with us and make a purchase in that very browser session visit in order to actually get the credit at checkout.